Contact Us

Boston Logan Emergency
In case of emergency, call Massachusetts State Police Troop F at 911.

Customer Service 
If you need assistance, whether you are planning ahead or already at Boston Logan, customer service agents are available daily from 6:00 AM to 10:00 PM.

To reach our customer service agents via phone, call our toll-free customer service line at 1-800-23-LOGAN (1-800-235-6426) and press 0 during the recorded message, or use any of the courtesy phones in the airport terminals and dial *23 (Voice). To reach one of our customer service agents via video chat, download the official app of Boston Logan, FlyLogan, on your personal device or use one the kiosks at the information booths located pre-security in each terminal. 

Mailing Address
Massachusetts Port Authority
One Harborside Drive, Suite 200S
East Boston, MA 02128