Massport, Uber Sign Agreement on Passenger Fees
Deal underscores commitment to enhanced service for passengers
The Massachusetts Port Authority (Massport) and Uber have reached a tentative agreement, pending a vote at Massport’s board meeting tomorrow, that will improve access for rideshare users and drivers at Boston Logan International Airport. At the same time, the agreement aims to reduce congestion and raise revenue that will improve airport infrastructure and enable continued passenger growth.
“Massport’s new agreement with Uber improves the rider experience, establishes new, cheaper ways to get to Boston Logan and helps mitigate traffic around the airport and our surrounding neighborhoods. We thank Uber for their collaboration and commitment to our passengers,” said Massport CEO Rich Davey. “As Boston Logan continues to grow, we expect even more travelers to use Ride Apps. We need to improve the infrastructure to support them, as well as our other ground transportation services so we are able to move more passengers with the least impact.”
The terms of the agreement include the following:
● Massport to pilot expanded curbside access for rideshare users.
● Uber to launch UberX Share at Boston Logan to put more people in fewer vehicles and develop a last mile program to incentivize use of Logan Express.
● Uber will optimize Rematch by increasing the window of time when a driver completing a drop-off is eligible to accept a pickup request. The change will reduce deadheading (a driver leaving the airport without a passenger) miles and congestion at and around the airport and improve the overall efficiency of rideshare vehicles.
● Uber and Massport will work jointly to launch Uber Shuttle service at Boston Logan, offering riders affordable curbside shuttle service and further reducing single occupancy trips.
"We are pleased to have negotiated this compromise with Massport that will get passengers to and from Logan Airport more efficiently, while at the same time reducing congestion in the area,” said Josh Gold, Senior Director of Public Policy & Communications at Uber. “We will continue to work with Massport to get travelers as close to the curb as possible and will always advocate for the best service for riders and the best platform for drivers.”
To fund needed capital improvements, there will be a one-time per-trip fee increase from $3.25 to $5.50, effective July 1, 2025. XShare trips will have a $1.50 per trip fee.
The terms of this agreement will be voted on at the Massport Board Meeting tomorrow.