ATTENTION: Massachusetts Travel Order (expand)
Visitors and returning residents to Massachusetts MUST COMPLY with the COVID-19 Travel Order.
Visitors and returning residents to Massachusetts MUST COMPLY with the COVID-19 Travel Order.
Any passenger who disrupts a flight with threatening, intimidating or violent behavior will face a civil penalty from the FAA of up to $35,000 and possible imprisonment. To hear more from the FAA please click here.
The Economy Parking Garage is closed until further notice. Follow on-airport signage for available parking locations.
Covid-19 testing is now available in Terminal C (Departures Level, Pre-Security) and Terminal E (Arrivals Level, Pre-Security) at Boston Logan. Please visit https://www.xprescheck.com/ to make an appointment prior to arriving.
Due to the ongoing state of emergency related to the Coronavirus, the Noise Abatement Office will be operating in a limited capacity. During this period, aviation noise complaint options will be limited to the voicemail of our 24/7 call line (617) 561-3333 and website. Complaints received during this period will be documented and cataloged in our database. Thank you for your understanding and cooperation.
If you have a question or concern about aviation-related noise at Boston Logan, please complete our online form. First-time users will have to register on the portal before submitting their initial complaint.
You may also call Massport's Noise Complaint Line at (617) 561-3333. This line is staffed by Massport's Noise Abatement Office from 6:00 a.m. to 6:00 p.m. on business days.
Calls during off hours, weekends and holidays utilize an automated Noise report/message line for the Noise Abatement staff by calling 617-561-3333.
When a complaint is reported, the date and time are researched and a response is generated- typically within 3 to 4 weeks. The report will normally include information (e.g., aircraft operations, altitude relative to complaintant’s address, meteorological information, runways in use and background information if appropriate). There are limits to the type of information can be provided for non-Logan Flights, such as helicopters and small propeller aircraft. Please note that repetitious e-mails within a very short time period will be treated as one general report of noise disturbance.
For answers to some of our most frequently asked questions, please check out the Noise FAQ's.
You may also find it helpful to read about how Logan Operates.
Track Flights with Flight Monitor
Massport provides a near live flight track display tool called Flight Monitor. This function can help residents identify flights that may impact their neighborhood.